Tips for a Commercial Garage Door Not Closing

A fully operational commercial garage door is essential for the security and efficiency of any business. It ensures safe vehicle, goods, and personnel entry and exit points. However, when a garage door refuses to close, it can pose a significant risk to security and disrupt daily operations. Understanding the root cause of these malfunctions is crucial for a quick resolution. This article will delve into the common reasons behind a garage door's failure to close, offering troubleshooting tips and advice on when to call the professionals. By promptly identifying and addressing these issues, businesses can maintain their operations and secure their premises.

Common Causes of Garage Door Malfunctions

A commercial garage door that won't close can significantly impact your business, affecting everything from security to daily operations. Understanding the common causes of garage door malfunctions is the first step toward a solution. Here are the most prevalent issues:

Sensor Issues

Safety sensors ensure the garage door does not close on a person or object in its path. However, if these sensors are misaligned or dirty, they may falsely signal the presence of an obstruction, preventing the door from closing. To identify this problem, look for blinking lights on the sensor or check if the sensors are not directly facing each other. Regular cleaning and realignment can resolve this issue.

Track Obstructions

The tracks guide the garage door smoothly up and down. If obstructed by debris, dirt, or rust, the door's movement can be hindered, stopping it from closing completely. Inspect the tracks for any blockages or damage. Cleaning can remove small obstructions, but more significant damage may require professional repair. Learn more about maintaining your commercial garage door's tracks on our commercial garage door repair page.

Spring and Cable Problems

Springs and cables are under constant tension and can wear out or break, affecting the door's ability to open and close. Signs of wear include noticeable gaps in the springs, frayed cables, or a door that closes too quickly or hangs at an angle. Due to the high tension involved, professionals should handle repairing or replacing springs and cables. For assistance, visit our commercial garage door repair section.

Opener Malfunctions

Garage door openers can experience various issues, from electrical problems to remote control pairing issues. If the opener does not respond or the door only moves partially before stopping, the issue might be with the opener. Troubleshooting can include checking the power source, reprogramming the remote, or inspecting the opener for visible damage. Our commercial garage door opener page offers detailed guidance for opener solutions.

DIY Troubleshooting Steps

Before calling a professional, there are several troubleshooting steps you can safely perform:

Inspecting and Cleaning Sensors

1. Check alignment: Ensure the sensors face each other directly across both sides of the door.
2. Clean lenses: Use a soft cloth and mild cleaner to wipe the sensor lenses gently, removing any dirt or debris.
3. Test operation: Block the sensor with an object to see if the garage door stops closing. If it does, the sensors are likely working correctly.

Checking and Clearing the Tracks

1. Visual inspection: Look for any track obstructions, such as stones, dirt, or small tools.
2. Clear debris: Remove any objects found in the tracks. A brush or vacuum can help clear out hard-to-reach places.
3. Check for damage: Bends or dents in the tracks can also cause issues. Minor bends can be gently hammered out, but significant damage may require replacement.

Manual Release and Operation Check

1. Engage manual release: Find the manual release handle (usually a cord hanging from the opener) and pull it to disengage the opener.
2. Manually move the door: Try to manually open and close the door. If it moves smoothly, the problem might be electrical; if not, it could be mechanical.

Remote and Opener Reset

1. Reset the opener: Unplug it for about 30 seconds, then plug it back in. This can reset the system and solve minor glitches.
2. Reprogram the remote: Follow the manufacturer's instructions to reprogram your remote. Sometimes, re-syncing the remote with the opener can fix the issue.

For more complex issues or if these steps do not resolve the problem, it's best to seek professional help. Visit our commercial garage door repair page to schedule a service or learn more about how we can help.

When to Call a Professional When Your Garage Door Not Closing

While many garage door issues can be resolved with simple troubleshooting, there are situations where professional intervention is necessary. Knowing when to call in experts can save you time and prevent potential safety hazards.

Identifying Serious Mechanical Failures

Mechanical failures such as broken springs snapped cables, or severe track damage require specialized knowledge and equipment to repair safely. If your door shows signs of these issues, it's crucial to halt all attempts at manual operation and contact a professional immediately. Our commercial garage door repair service is equipped to handle these complex repairs with precision and safety.

Electrical Issues

Electrical problems, including issues with the garage door opener's wiring or motor, pose significant risks. Without proper training and tools, attempting to fix these issues could result in personal injury or further damage to the garage door system. For electrical repairs, it's best to rely on our experienced technicians found on our commercial garage door opener page.

Warranty and Safety Considerations

Attempting DIY repairs on specific components may void your garage door's warranty. Moreover, improper handling of heavy and tension-loaded parts like springs can lead to severe injuries. Professional services are recommended for significant repairs and maintenance to ensure your safety and maintain your warranty.

Preventive Maintenance Tips

Regular maintenance is critical to avoiding sudden and inconvenient garage door malfunctions. Here are some preventive measures to keep your commercial garage door in top condition:

Regular Inspection and Maintenance Schedule

Schedule periodic inspections and maintenance with a professional service to catch and resolve minor issues before they escalate. Our commercial garage door installation and maintenance services include comprehensive checks and adjustments to ensure smooth operation.

Lubrication and Cleaning

Lubricate moving parts such as rollers, hinges, and tracks with a suitable garage door lubricant. Regularly cleaning these parts and the door's exterior can prevent debris accumulation and corrosion. For specific maintenance tips, visit our garage door suppliers page.

Professional Maintenance Services

Enlisting the help of professional maintenance services can extend the life of your garage door and reduce the likelihood of unexpected failures. Our team offers tailored maintenance plans for commercial properties, ensuring that your garage door operates reliably year-round.

When Your Garage Door Won't Close

A malfunctioning commercial garage door can disrupt your business operations and compromise security. While some issues can be resolved through simple troubleshooting, understanding when to seek professional help is crucial for safety and efficiency. Regular maintenance and timely repairs are essential to ensuring the longevity and reliability of your garage door.

If your commercial garage door is not closing or experiencing other issues, don't hesitate to contact us for professional repair and maintenance services. Visit our commercial garage door repair page or contact us directly to schedule a service. Let our team of experts provide you with the fast, reliable service your business deserves.